2025ATL Windmasters' Hill Spring Camp

Windmasters' Hill FInancial Policy, Refunds:

1. 1. Event Reservation Cancellations and Refunds; Event refunds must be provided as follows:
      1. Refunds may be requested for the following
         1. Site Reservation
         2. Cabin Reservation
         3. Camping Reservation
         4. Feast Fee - only if requested 24 hours prior to the opening of gate.
      2. We do not resell unclaimed reservations
      3. Cancellations received at least 7 days prior to the start of the event will be refunded once the funds have cleared and may be processed at the Exchequer's earliest convenience regardless of the profit or loss of the event.
      4. No refunds will be given if the event does not make a profit (except in the case of 10.e.iii above).  No refunds will be given to those who have checked in with gate.
      5. The Exchequer must receive refund requests in writing no later than five business days after the close of the event.  Exceptions may be made by authorization of the Exchequer in consultation with the Autocrat and the Seneschal.
      6. All refunds must be paid by check and shall not be issued until the event receipts have been received and all reservation checks have been deposited.  No individual refund may be issued until that reservation check has cleared.
      7. All refund requests must contain the following information in order to be honored:
         1. Legal name(s) for every person the refund applies to
         2. The legal name to make the check out to
         3. Mailing address for refund
         4. What the refund is for (feast, site, camping, etc.)
         5. Additional contact information (preferred, email or phone)